We guarantee the quality of our products and that your item will be engraved as you ordered it. You are verifying that all information is accurate when you finalize your order. Please be sure to double check your engraving information for accuracy when you enter it.
Return Policy For Non-Personalized Items:
Returns are accepted within 30 days from the date of purchase. You will receive a refund or exchange of equal value.
Return Policy For Personalized Items:
We guarantee your order will be engraved as you have ordered it. Should you not be satisfied with our craftsmanship or quality of our products, a refund or exchange of equal value will be given.
All orders are processed and shipped within 5 business days unless otherwise noted. We ship via USPS and UPS. During checkout you be able to select the shipping method of your choice. All rates are standard USPS and UPS rates.
We accept Visa, Mastercard, American Express and Discover Card as well as PayPal and Google checkout.
Our site uses 128 bit encryption for your safety. On all pages that are required to be secure such as when you enter private information please make sure that the address bar shows https://. Also look for the lock in the lower right hand corner of your browser. Both items are your assurance that your private information is being handled in the most secure fashion.